Changes

On 1 April 2018, we will take the final step to merge our services and information systems in Lithuania, Latvia and Estonia. These system upgrades have also entailed several changes in our terms and conditions as well as agreements for the provision of services by Danske Bank A/S Lithuania Branch (hereinafter referred to as “Danske Bank”). Please take a closer look at the main changes.
We would like to inform you that information systems of Danske Bank will be under maintenance so no internet-banking services will be provided from March 31, 1:00 a.m. to April 3, 8:00 a.m. We apologise for any possible inconvenience.

Current account

Payments

  • What should you know?
    • Payments between accounts with Danske Bank in Lithuania, Latvia and Estonia will be made immediately.
    • You will be able to conclude Sweeping/ Topping agreements between accounts with Danske Bank in Lithuania as well as in Latvia and Estonia.
    • No payments will be made in Belarusian roubles (BYN). If you have an account in Belarusian roubles, the funds will be converted into euros. The currency conversion will be subject to the exchange rate applied by the bank on 30 March 2018.
    • International payments to any bank registered in the European Economic Area in any currency will only be made with the charge SHA, where the payer pays a Danske Bank fee for the international payment order and the payee pays the beneficiary bank fees.
    • When making international payments to banks registered outside the European Economic Area and choosing the charge OUR, both fees – the fixed fee of Danske Bank and of the beneficiary bank – will be debited from the payer’s account immediately. Before, when choosing this payment, the foreign bank’s fee was only debited after receiving the funds, and this fee was not fixed.
    • Standard Terms and Conditions for Provision of Payment Services establish that the maximum liability of the consumer for any losses incurred in respect of unauthorised payment transactions is limited to EUR 50.
    • Consumer protection provisions related to unauthorised payment transactions will have a wider scope, including natural persons engaged in economic or professional activities.
    • As of 1 April 2018, the following payment-related documents and contractual terms will be subject to changes:
      • The updated Standard Terms and Conditions for the Provision of Payment Services, governing the changes above.

      • The updated Terms and Conditions of the E-Invoice Sending Service for the Payers will become the Standard Terms and Conditions of the E-Invoice Receiving Service.
      • The updated Terms and Conditions of E-Invoice Automatic Payment Service will become the Standard Terms and Conditions of the E-Invoice Automatic Payment Service Agreement.
      •  The General Part of the Terms and Conditions of the Standing Order Agreement will be replaced by the Standard Terms and Conditions of the Standing Order Agreement.

      All of the documents above are recast, so make sure you read them carefully.

  • What do you have to do?
    • From 1 April 2018, refrain from submitting international payment orders to the bank in foreign currency in Europe with the charge OUR and BEN. Payments of this type may be not made.
    • No early action regarding the amendments to agreements is needed. The new documents and terms and conditions will automatically come into force on 1 April 2018.
  • Documents

    New documents applicable from 1 April 2018

    Documents valid until 31 March 2018

Payment cards

  • What should you know?
    • As of 1 April 2018, your payment card will be subject to the updated Standard Terms and Conditions of the Payment Card Agreement. The new document will introduce the following main changes to payment cards -related services offered by the bank:
      • Stricter requirements related to the identification of the card holder and the authentication of the payment transaction during its execution.
      • New regulation for payment transactions, the amount of which is not known in advance.
      • Business customers will be informed about changes to or termination of the payment agreement or its terms and conditions 60 days in advance (before it was a 30-day notice period).
      • The maximum liability of the consumer for any losses incurred in relation to unauthorised payment transactions will reduce from EUR 150 to EUR 50.
      • Consumer protection provisions related to unauthorised payment transactions will have a wider scope, including natural persons engaged in economic or professional activities.
      • The document is recast, so make sure you read it carefully.
    • On the weekend of changes – from the evening of 30 March 2018 to the morning of 2 April 2018 – card account balance checking and cash deposit transactions in ATMs and Perlas terminals will be temporarily limited. However, you will be able to pay by payment card in points of sale and cash at AMTs and Perlas terminals without interruption.
  • What do you have to do?
    • No early action is needed. The updated conditions will automatically enter into force on 1 April 2018.
  • Documents

Electronic banking

  • What should you know?
    • As of 1 April 2018, the terms and conditions applicable to all electronic services offered by Danske Bank will be set forth in a new document – the Standard Terms and Conditions of the Electronic Services Agreement. This document will replace:
      • Standard Terms and Conditions of Danske eBank Agreement.
      • Rules for Using Danske eBank.
      • Standard Terms and Conditions of Danske SMS Bank Agreement.
      • General Part of the Provision of the Phone Authentication Service.

    This means that the documents listed above will no longer be applicable. Instead, the Standard Terms and Conditions of the Electronic Services Agreement will apply.

    • The Danske SMS service will become Danske SMS messages:
      • The service Danske SMS messages will be governed by the Standard Terms and Conditions of the Electronic Services Agreement.
      • As of 1 April 2018, Standard Terms and Conditions of Danske SMS Bank Agreement concluded with customers will be terminated and the Instruction for Using of SMS Bank will be invalid.
      • You will only be able to order and manage messages about movements of funds in your accounts via Danske eBank. Subscriptions made by 1 April 2018 will remain valid and will require no updates.
      • You will not be able to initiate transactions by sending SMS messages to the bank, for example, to check your account balance, make a payment between your accounts or block a payment card. However, you will still be able to perform these actions using the bank’s application Danske mBank.
    • The term, during which the system waits for the funds, will be changed from 1 April, 2018. If “Wait for Funds” is marked, during initiating of payment order, the payment will be postponed for 7 calendar days until account balance becomes sufficient to execute given payment order, after that the payment will be rejected.
    • From 1 April 2018 Danske Click and Authorisation Gates offered to business customers will become one service, called Danske Bank Link. This change will have no effect on the existing agreements with business customers. However, please note that fees for the services above will be renamed as Danske Bank Link service fees in the Price List.
    • Business customers will have updated Danske Bank rules for using the ISO 20022 standard data format. The changes are related to the newly supported structural elements and their processing. Balance codes OPAV and CLAV will no longer be used in statements. You can read the new rules that apply from 1 April 2018 here. For more detailed information, please contact your service manager.
    • On the weekend of changes – from the evening of 30 March 2018 to the morning of 2 April 2018 – Danske Bank will be upgrading its information systems, therefore Danske eBank and Danske mBank services will not be available, you will not be able to pay in electronic shops using funds in your account (Danske Click) or connect to other external systems (such as SoDra or State Tax Inspectorate). We will remind you about this additionally.
  • What do you have to do?
    • No early action is needed. The Standard Terms and Conditions of the Electronic Services Agreement will automatically enter into force on 1 April 2018.
  • Documents

Pricelist

  • What should you know?
    • The Danske Bank price list will be updated on 1 April 2018 for private and business customers. The key changes related to rates are as follows:
      • After the service merger, the names of services offered by the bank in Lithuania, Latvia and Estonia will be harmonised and therefore some services in the Price List will have different names.
      • Danske Bank fees for investment services and cards for private and business customers will be available in a general price list for private and business customers.
      • Fees for certain services offered by the bank will change. Please take a closer look at the main changes of fees values:

       

      Changes for private customers

       

      Fee name

      Fee until 31 March 2018

      Fee from 1 April 2018

      Accounts

      Account statement issued in the Business Centre

      5,00 EUR for each month (statement of account for current and previous calendar month - for free)

      5,00 EUR for each month, max 30,00 EUR (Statement of account for current and previous calendar month - for free). In case of termination of the payment account agreement, account statement for period of last 36 months is issued in any Business Centre free of charge.

      Electronic channels

      Issuance of PIN Generator

      10,14 EUR

      15,00 EUR

      Payments

      Domestic Urgent Payment via electronic channels

      30,00 EUR

      7,50 EUR

      Domestic Urgent Payment at Business Centres

      34,00 EUR

      15,00 EUR

      Payee’s bank fee for foreign payment with type of service fee “payment in full”

      actual costs

      16,00 EUR

      Revocation of payment on the business day if the payment has not been transferred by the Bank: foreign payment

      8,69 EUR

      9,00 EUR

      Revocation of payment if the payment has already been transferred by the Bank:

      - Domestic Payment, EU payment

      2,90 EUR + actual costs

      10,00 EUR + actual costs

      - Foreign Payment

      43,44 EUR + actual costs

      44,00 EUR + actual costs

      Amendment of payment if the payment has not been transferred by the Bank: foreign payment

      8,69 EUR

      9,00 EUR

      Amendment of payment if the payment has already been transferred by the Bank:

      - Domestic Payment, EU Payment

      2,90 EUR

      10.00 EUR

      - Foreign Payment

      43,44 EUR + actual costs

      44,00 EUR + actual costs

      Query about a Domestic Payment, confirmation on the execution of a payment

      2,9 EUR

      10.00 EUR

      Query to a foreign bank, confirmation on the execution of a Foreign Payment

      43,44 EUR

      44.00 EUR

      Investigation of payment older than 6 months:

      - Domestic Payment, EU Payment

      14,48 EUR

      15.00 EUR

      - Foreign Payment

      43,44 EUR + actual costs

      44,00 EUR + actual costs

      Confirmation by the Bank of a completed payment order

      5,79 EUR (for confirmation)

      6,00 EUR (for confirmation)

      Issuance of a SWIFT copy of a completed payment performed within 6 months

      17,38 EUR (for copy)

      10,00 EUR (for copy)

      Additional service fee for an foreign payment in case the payee’s IBAN or BIC is incorrect or not indicated

      8,69 EUR

      9,00 EUR

      Cash transactions

      Revocation of an advance cash order

      0,1% of the amount (not more than 289.62 EUR)

      0,1% of the amount (not more than 300,00 EUR)

      Other services

      Forwarding of documents with the courier

      5,79 EUR and courier service fees

      6,00 EUR and courier service fees

      Payment cards

      Card delivery by courier abroad

      115,85 EUR

      115,00 EUR

      Fee for changing cards operation limits via Danske eBank

      2,90 EUR

      Free of charge

      Obtaining a copy of payment document for local transaction

      4,34 EUR

      4,00 EUR

      Obtaining a copy of the payment document from abroad

      11,58 EUR

      12,00 EUR

      Obtaining of a foreign document (car rental, hotel accommodation or airplane tickets, reservation documents, etc.)

      34,75 EUR

      Fee as for "Obtaining a copy of the payment document from abroad"

      Fine for illegal use of the card (for credit cards)

      not applicable

      100,00 EUR

      Investment

      Transfer of the owner account with the Nasdaq CSD to another custodian

      not applicable

      15,00 EUR

      Monthly fee for empty owner account with the Nasdaq CSD

      not applicable

      6,50 EUR

      Fee for owner account opened in Nasdaq CSD

      not applicable

      0,003% of the amount, min 10,00 EUR

      The financial instruments transaction based on a corporate action notification
      (fee applies for investors participating in voluntary corporate actions of foreign companies)

      0.2% of the amount

      0,1% of sum + 6,50 EUR, max 500,00 EUR

       

       

      Changes for legal customers

       

       

      Fee name

      Fee until 31 March 2018

      Fee from 1 April 2018

      Accounts

      Account statement issued in the Business Centre

      5,00 EUR for each month (statement of account for current and previous calendar month - for free)

      5,00 EUR for each month, max 30,00 EUR (Statement of account for current and previous calendar month - for free). In case of termination of the payment account agreement, account statement for period of last 36 months is issued in any Business Centre free of charge.

      Cash management

      Cash pool zero balancing

      Agreement conclusion

      By agreement, min 144,81 EUR

      By agreement, min 150,00 EUR

      Monthly service fee

      57,92 EUR

      60,00 EUR

      Agreement amendment

      86,89 EUR

      90,00 EUR

      Fee for currency limit activation

      28,96 EUR

      not applicable

      Automated Cash Concentration to Danske Bank Group bank's customers:

      Conclusion of the agreement on the use of the Automated Cash Concentration service

      57,92 EUR

      60,00 EUR

      Monthly service fee

      28,96 EUR

      30,00 EUR

      Amendment fee for changing the agreement

      28,96 EUR

      30,00 EUR

      Automated Cash Concentration to other bank's customers:

      Conclusion of the agreement on the use of the Automated Cash Concentration service

      57,92 EUR

      60,00 EUR

      Monthly service fee

      43,44 EUR

      45,00 EUR

      Amendment fee for changing the agreement

      28,96 EUR

      30,00 EUR

      Amendment fee for changing of Sweeping or Topping agreement

      28,96 EUR

      30,00 EUR

      Management of account opened with Danske Bank via Foreign Bank

      Danske Bank Group bank's customers

      Other bank's customers

      Danske Bank Group bank's customers

      Other bank's customers

      Conclusion of the agreement on the use of the account statement (SWIFT MT940) sending service (applied for each account)

      free of charge

      144,81 EUR

      30,00 EUR

      145,00 EUR

      Conclusion of the agreement on the use of the request for transfer (SWIFT MT101) service (applied for each account)

      free of charge

      free of charge

      30,00 EUR

      30,00 EUR

      Sending of an account statement of a single banking day (SWIFT MT940)

      free of charge

      5,79 EUR for each statement or fixed monthly fees by agreement/for account

      free of charge

      90,00 EUR per month for each account or 5,00 EUR for statement

      Sending of an interim transaction report (SWIFT MT942)

      free of charge

      5,79 EUR for each statement or fixed monthly fees by agreement/for account

      free of charge

      90,00 EUR per month for each account or 5,00 EUR for statement

      Amendment fee for changing the Danske Bank account management service

      28,96 EUR

      28,96 EUR

      30,00 EUR

      30,00 EUR

      Fee for "manual processing of the payment order (MT101) received via SWIFT system (the fee is applied if the recipient’s bank information or recipient’s information is specified incorrectly in the payment order)" is moved to " Other services related to payments"

      Foreign account management via Danske Bank:

      Danske Bank Group bank's customers

      Other bank's customers

      Danske Bank Group bank's customers

      Other bank's customers

      Conclusion of the agreement on the use of the service via Danske eBank

      free of charge

      free of charge

      50,00 EUR

      300,00 EUR

      Transferring of a foreign account statement (MT940) and/or interim transaction report (SWIFT MT942) to the customer via Danske eBank

      289,62 EUR one-time fee or 14,48 EUR per module

      579,24 EUR one-time fee or 28,96 EUR per module

      free of charge

      30,00 EUR per month for each account

      Forwarding of a request for transfer (SWIFT MT101) initiated in Danske eBank to a foreign bank

      30,00 EUR per month for each account

      30,00 EUR per month for each account

      Amendment fee for changing the agreement of foreign account management in Danske Bank

      28,96 EUR

      28,96 EUR

      30,00 EUR

      30,00 EUR

      Electronic channels

      Issuance of PIN Generator

      10,14 EUR

      15,00 EUR

      Danske LiveGate:

      Agreement conclusion

      144,81 EUR

      100.00 EUR

      Monthly service

      34,75 EUR

      50.00 EUR

      Agreement amendment

      28,96 EUR

      free of charge

      Danske Bank Link:

      Agreement conclusion:

      Payment service is chosen by the Customer

      72,41 EUR

      75.00 EUR

      Authentication service is chosen by the Customer

      144,81 EUR + VAT

      180,00 EUR (VAT is included to the service fee)

      Payments

      Domestic Urgent Payment via electronic channels

      30,00 EUR

      7,50 EUR

      Domestic Urgent Payment at Business Centres

      34,00 EUR

      15,00 EUR

      Payee’s bank fee for foreign payment with type of service fee “payment in full”

      actual costs

      16,00 EUR

      Revocation of payment on the business day if the payment has not been transferred by the Bank: foreign payment

      8,69 EUR

      9,00 EUR

      Revocation of payment if the payment has already been transferred by the Bank:

      - Domestic Payment, EU payment

      2,90 EUR + actual costs

      10,00 EUR + actual costs

      - Foreign Payment

      43,44 EUR + actual costs

      44,00 EUR + actual costs

      Amendment of payment if the payment has not been transferred by the Bank: foreign payment

      8,69 EUR

      9,00 EUR

      Amendment of payment if the payment has already been transferred by the Bank:

      - Domestic Payment, EU Payment

      2,90 EUR

      10.00 EUR

      - Foreign Payment

      43,44 EUR + actual costs

      44,00 EUR + actual costs

      Query about a Domestic Payment, confirmation on the execution of a payment

      2,9 EUR

      10.00 EUR

      Query to a foreign bank, confirmation on the execution of a Foreign Payment

      43,44 EUR

      44.00 EUR

      Investigation of payment older than 6 months:

      - Domestic Payment, EU Payment

      14,48 EUR

      15.00 EUR

      - Foreign Payment

      43,44 EUR + actual costs

      44,00 EUR + actual costs

      Confirmation by the Bank of a completed payment order

      5,79 EUR (for confirmation)

      6,00 EUR (for confirmation)

      Issuance of a SWIFT copy of a completed payment performed within 6 months

      17,38 EUR (for copy)

      10,00 EUR (for copy)

      Additional service fee for an foreign payment in case the payee’s IBAN or BIC is incorrect or not indicated

      8,69 EUR

      9,00 EUR

      Cash transactions

      Revocation of an advance cash order

      0,1% of the amount (not more than 289,62 EUR)

      0,1% of the amount (not more than 300,00 EUR)

      Other services

      Forwarding of documents with the courier

      5,79 EUR and courier service fees

      6,00 EUR and courier service fees

      Payment cards

      Card delivery by courier abroad

      115,85 EUR

      115,00 EUR

      Obtaining a copy of payment document for local transaction

      4,34 EUR

      4,00 EUR

      Obtaining a copy of the payment document from abroad

      11,58 EUR

      12,00 EUR

      Obtaining of a foreign document (car rental, hotel accommodation or airplane tickets, reservation documents, etc.)

      34,75 EUR

      Fee as for "Obtaining a copy of the payment document from abroad"

      Fine for illegal use of the card (for credit cards)

      not applicable

      100,00 EUR

      Credit limit

      Agreement fee

      min. 14,48 EUR

      up to 1% of granted credit limit, min 15,00 EUR

      Amendment of agreement

      min. 28,96 EUR

      30,00 EUR

      Investment

      Transfer of the owner account with the Nasdaq CSD to another custodian

      not applicable

      15,00 EUR

      Monthly fee for empty owner account with the Nasdaq CSD

      not applicable

      6,50 EUR

      Fee for owner account opened in Nasdaq CSD

      not applicable

      0,003% of the amount, min 10,00 EUR

      The financial instruments transaction based on a corporate action notification
      (fee applies for investors participating in voluntary corporate actions of foreign companies)

      0.2% of the amount

      0,1% of sum + 6,50 EUR, max 500,00 EUR

  • Documents

Right to object

If you do not agree with the introduced amendments, you have the right to terminate your agreements with Danske Bank, to which amendments you do not agree with apply. If, by the effective date of the planned amendments, you do not notify Danske Bank in writing or in another manner specified in the agreement subject to amendments, that you do not agree with the amendments to the service terms and conditions, it will be considered that you agree with the amendments to the service terms and conditions. You have the right to terminate the amended agreement immediately and without paying any commission by the effective date of the amendments.

Have any questions?

Call us on 1636 or visit any customer service branch.