For us, expertise is:

• Deliver competitive solutions through strongest knowledge, skills and technology
• Deal constructively with mistakes and learn from them
  
• Acknowledge diversity of opinions and include different backgrounds
• Be humble about individual competencies and know that we're strong as a team
• Dealing constructively with mistakes and always learning from them
• Never stop learning

To us, collaboration is:

• Providing constructive feedback, and helping others to succeed and grow
  
• Challenging others on the basis of understanding and expertise
• Being attentive to people and straightforward
• Sharing the work load as well as the successes
• Encouraging initiatives and engagement
• Sharing ideas openly to co-create solutions

When we talk about agility, we mean:

• Finding new ways to reduce costs and improve efficiency
  
• Making things simple, convenient and easy to understand
• Challenging existing procedures and behaviours
• Being accessible and fast in our responses
• Being nimble and able to take advantage of new opportunities
• Finding new ways to navigate through complexity

To us, creating value is all about:

• Empowering people to take action
  
• Being cost and capital efficient
  
• Simplifying and optimising the way we work
• Delivering continuously improvements and innovations
• Setting ambitious goals and striving for excellence in all we do

By integrity, we mean:

• Ensuring that our values are never compromised
• Being reliable and always keeping our word and fulfilling our commitments
  
• Being honest, transparent and predictable
• Treating others with respect
  
• Acknowledging our impact on society and living up to our responsibilities
• Contributing responsibly to the communities we serve