Providing beneficial tools for customers and for developers

Providing beneficial tools for customers and for developers - Meet the tribes (part 4)

Imagine a banking organisation where despite the shared purpose, teams are designed to work in autonomous units, empowered to make decisions and drive results – this is what Danske Bank's Tribes landscape is about. A big part of our organisation works in Tribes, and it is like having a bunch of start-ups under one roof, all working on different solutions to create value for our customers or employees. This time, meet four of them – Credit Decisioning, Channels Individual Customers, Monitoring & Screening, and Developer Productivity. Find out what solutions each of these tribes have in store.

Evaluating eligibility for loan - Credit Decisioning Tribe

Colleagues: 246

Main Technologies: Java, PL/1, Python, React

Credit Decisioning Tribe provides capabilities for individual or business customers to apply and get approved for the loan.

“We play a role in all customer segments and enable customer journeys to provide financing at the speed of thought.” – Ruta Krasauskiene, Product Owner at Credit Decisioning Tribe

In the coming years, Credit Decisioning Tribe aims to build a data-driven, automated credit decision engine that can scale to other markets and products.

Building digital channels – Channels Individual Customers Tribe

Colleagues: 168

Main Technologies: .NET, React, React-Native, Java

Channels Individual Customers Tribe develops or helps other tribes to develop digital channels that are used by Danske Bank’s customers every day.

“It’s difficult to pick a project that our Tribe is the most proud of, but if we had to choose, one of the contenders would be Mobile Banking app as it acts as daily banking digital gateway for our private customers.” – Saulius Kisunas, Frontend Chapter Lead at Channels Individual Customers

Mobile Banking app is one of the biggest projects of Channels Individual Customers Tribe. It is used by 1.7 million users.

Constantly observing transactions – Monitoring & Screening Tribe

Colleagues: 143;

Main Technologies: Data Quality & Architecture, Analytics, Machine Learning

Monitoring & Screening Tribe is responsible for preventing financial crime by monitoring transactions and performing real-time screening.

“We get up in the morning to fight financial crime, we are cross-functional, we take ownership and trust that our colleagues have always done their best in presenting a solution.” – Darius Rindinas, Squad Leader at Monitoring & Screening

From technology perspective, machine learning is an important part of Monitoring & Screening solutions. With the help of machine learning, the tribe is aiming to reduce the number of false payment alerts.

Providing tools for developers – Developer Experience Tribe

Colleagues: 100;

Main Technologies: Private Cloud, CI/CD, Mainframe

Developer Productivity Tribe accelerates the productivity of developers by providing tools, blueprints and guidance that allow them to do their daily work effectively.

“There are many tools managed by Developer Productivity Tribe. The most famous one is Cloud2 self-service portal, where Danske Bank developers can order infrastructure and tools for their applications.” – Romualdas Jurevicius, Chapter Lead at Developer Productivity Tribe

Developer Experience Tribe consists of 9 different squads that are spread out through Denmark, Lithuania and India.

Curious to meet the actual people developing these solutions in Danske Bank tribes? Watch the video bellow! 👇

5b8babd8-8ebf-4402-97a7-7283597b7604